Emergency? Crews on standby 24/7. Dial 920

What we do

Our services

From a 920 call at home to full medical cover at a stadium or mine, one team handles it end to end.

A Critical Emergency Care medic preparing the back of an ambulance

24/7 emergency ambulance response

Call 920 and a crew is dispatched in a fully equipped ambulance or rapid response car. Our medics stabilise patients on scene and keep caring for them all the way to hospital.

  • Trauma and medical emergencies
  • Rapid response car for faster first contact
  • On-scene stabilisation and safe transport
Dial 920
Critical Emergency Care ambulance on standby beside an athletics track at a national stadium

Medical standby for events

Sports days, stadium meetings, concerts, marathons and national events. We bring ambulances, medics and treatment areas on site so organisers can focus on the event.

  • Ambulances and crews positioned on site
  • Pitch-side and crowd first response
  • Medical room set-up and staffing
Request event cover
Four Critical Emergency Care medics in high-visibility gear beside a 4x4 rescue vehicle at a mine site

Mine, industrial & construction site cover

Dedicated medics and 4x4 vehicles for remote and high-risk work sites, working inside your safety systems and ready for whatever the terrain throws at them.

  • On-site medics and 4x4 rescue vehicles
  • Shift-based cover for operations
  • Support for your SHE programme
Discuss site cover
Critical Emergency Care crew meeting an air ambulance jet on the airport apron

Patient & air-ambulance transfers

Safe, monitored movement of patients between facilities, plus ground handover at the airport for air-ambulance flights.

  • Inter-facility transfers
  • Airport handover to and from air ambulances
  • Clinical care throughout the journey
Arrange a transfer
A medic laying out a spine board, first aid kit and equipment

First aid & fire training

Practical courses taught by working emergency medics, so your people know what to do in the first minutes before help arrives.

  • First Aid training
  • Fire Prevention & Management
  • SHE Representative training
See courses

Not sure what you need?

Tell us about your event, site or patient and we'll recommend the right cover.

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