For adults
First Aid Essentials
CPR, choking, bleeding, burns, heart attack and stroke, snakebites, heat illness, road safety, a first aid kit checklist and an emergency contact card.
Download PDFIn an emergency
What to do while help is on the way
Five steps that help our crew reach you faster. Tap through them now, so you know them before you need them.
This guide is general information, not a substitute for training or for instructions from our dispatcher. Always follow what the 920 call taker tells you.
Free downloads
Free first aid books
Print them, share them, keep them in the car. Made by our medics for families, schools and workplaces.
For kids 5 to 12
Be a Safety Hero!
A colourful book with Starry the mascot: what first aid is, how to call 920, small ouchies, seatbelts and car seats, safety gear, road, home and water safety, plus games, a quiz and a pledge.
Download PDFWant your team to handle this with confidence?
Our first aid and fire courses are taught hands-on by working emergency medics.